A simple fix can help your icemaker work again if it isn’t functioning properly. Before you attempt to troubleshoot, unplug the refrigerator.
Common Ice Maker Issues
There are many reasons an ice maker may stop working. Ice makers are supplied with water via a small water supply pipe that runs from the refrigerator to either a funnel, water pipe, or water filter. Ice maker problems can be caused by:
- Pause feature enabled
- Water line failure or setting
- Filter blockage
- Water inlet valve failure
- The thermostat is set too low
The Ice Maker Has Stopped Working
Take control of the arm out of position
Many icemakers have a control arm which activates the pause function when the ice container is full. It is possible for the control arm to be moved or fallen off inadvertently, and this can cause ice maker functionality to be paused. For more information on the pause feature, check the owner’s manual and ensure it is not enabled.
Water Line is Clogged or Turned Off
Each icemaker has a water supply. Make sure that the water supply valve does not have a bracket or fastener attached to it.
Filter blockage
If the manufacturer’s specifications are not followed, clogged filters can be a problem. To locate and inspect the filter, consult the owner’s manual.
Broken or clogged water inlet valve
The manufacturer will determine the location of the water intake valve. However, Kenmore Ice Maker and Whirlpool Ice Maker water inlet vales are usually located behind your refrigerator. Before you check the valve, unplug your refrigerator and shut off the water supply. After you have located the valve, make sure to check if the filter or screen is blocked with debris. To check if the line is bulging or restrained by a bracket, inspect the valve.
Ice maker not making ice
If you are certain that none of the above items are the problem, it may be a frozen water supply line. If you find a frozen water line, turn off the water supply and unplug it. A hair dryer can be used to defrost the lines. To avoid electric shock, keep the hair dryer at the top of the water source.
After power has been restored and the water line turned on, the water should start to flow into the icemaker after it has thawed. If water is not flowing or discolored, you should call an icemaker repair service.
The Ice Maker is not making enough Ice
Your line could be at the beginning of freezing if you still get ice cubes, but not as often as before. You should check for a frozen line.
Ice Maker Leaking
Your icemaker may be making ice, but is leaking water into the freezer.
- Make sure your fridge is perfectly level.
- Make sure your icemaker unit is level.
- Verify the water supply line for any damage, pinching or kinks.
- Make sure the fill cup is aligned with the water funnel.
If these items are present, call us to have your refrigerator or ice maker checked. A small leak could cause serious damage to flooring or walls.
Ice Maker Frozen
Make sure your thermostat settings are set to the recommended temperature as indicated in the owner’s guide. It should not be set to low as water can freeze and cause mold growth.
These ice maker troubleshooting tips can help you avoid a service call, regardless of whether you have an armoire-style or side-by-side refrigerator.